Insurance Billing
Handling every step of the claim, from initial insurance billing, appeals if needed, and also patient billing is only part of the services offered. Also included is research that needs to be done in order to find the correct insurance. The deductibles, copay, and coinsurance are also billed as required. The client decides whether or not to balance bill.
Patient Billing
After the insurance billing has been completed and payment received, the secondary or supplemental insurance will be billed. If the patient doesn’t have secondary or supplemental insurance then the patient is billed.
Balance Billing
After the insurance payment has been received, the copay, deductible, and coinsurance must be billed as required by the patient’s contract with the insurance company. Billing for any remaining balance is considered a balance bill. You, the client decide whether or not we balance bill the patients.
Posting Payments
Knowing where each account is in the billing cycle is part of the service that our clients receive. The secondary insurance or the patient is billed as needed. The patient can be set up with monthly payments if that is how they want to pay and we will bill their credit card each month. Any type of payment is accepted, such as checks, ACH bank withdrawals, and credit card payments. Each check, ACH bank withdrawal, or credit card payment made to our office is electronically deposited into the client’s bank account. Payments made by an insurance company, are deposited directly into the client’s bank account if that company allows EFTs (Electronic Funds Transfer).
Certified Ambulance Coders
Each DBC staff member is a certified ambulance coder through NAAC (National Academy of Ambulance Coding). Attending yearly classes on all new rules and regulations in order to keep our certifications current is part of our ongoing training.
Board Meetings
We go on-site, if needed, to attend board meetings, county commissioners meetings, city council meetings, or any other individual or group meetings to provide additional information on our services.
Medic Training
On-site trips for medic PCR (Patient Care Reports) training is an offered service. Many billing companies do not offer this type of training.
HIPAA Compliant
Health Insurance Portability and Accountability Act of 1996 Because we handle PHI (protected health information) we must be HIPAA compliant. Our fax and email are HIPAA compliant and we attend training sessions each year to keep up with the new HIPAA rules and regulations.
Anti-Kickback Statute
We help our clients watch for possible violations of the anti-kickback statute. These violations come with stiff monetary penalties.
PCR Tracking
Tracking PCRs (Patient Care Reports) should be done monthly. This assures that we receive and bill out all billable runs for the month.
Medicare
Medicare is federal and the law. We keep up with the changing rules and regulations. Also, we can help you with your revalidation paperwork if needed.
Medicaid
Medicaid rules and regulations are determined by the state even though they are also federal. We will help with any problems, questions, paperwork, or re-enrollment if needed.
Monthly Reports
Reconciliation should be done each month. Our web portal is available at all times to each client. This is a real-time look at all of your claims. Online reports are available at any time.
Insurance Coordinator
Our Insurance Coordinator researches insurance information, calls insurance companies and also patients for any additional information that is needed for each claim.
DBC Portal
Real-time information. DBC Cube Available at all times to each client is our online portal. This is a real-time look at all of your claims. Online reports will be available at any time.